Privacy Policy

Last updated: September 7, 2026

This Privacy Policy describes how sPACKtacular ("we", "us", or "our") collects, uses, and protects information when you use our software platform and related services.

Information We Collect

• Account information: Name, email address, phone number, and store details you provide when registering.
• Business data: Customer records, shipment details, transactions, inventory, and mailbox rental information you enter into the platform.
• Usage data: Log data, device information, and interaction patterns used to operate and improve the service.
• Payment information: Processed securely through our payment partners (Stripe, Square). We do not store full card numbers.

How We Use Your Information

• To provide, operate, and maintain the sPACKtacular platform.
• To process shipments, transactions, and mailbox rentals.
• To communicate with you about your account and the service.
• To comply with legal obligations and protect against fraud.

Data Sharing

We share data only with service providers who help us operate (shipping carriers, payment processors, email delivery) under appropriate data-protection agreements, or when required by law. We do not sell your personal information.

Data Security

We use industry-standard safeguards including encryption in transit and at rest, row-level access controls, and regular security reviews to protect your data.

Data Retention

We retain your data for as long as your account is active or as needed to provide the service and comply with legal obligations. You may request deletion of your data at any time.

Your Rights

You may access, correct, or delete your personal information by contacting us. If you are a California resident, you have rights under the CCPA.

Contact Us

For privacy questions or requests, contact us through the Help Center in your sPACKtacular account.